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Important Policies
Here are some clinic policies that you should be aware of. A full list of Clark Counselling Clinic policies will be provided to you as part of The Consent to Receive Service that is sent to you, prior to scheduling your first therapy appointment. Clinic policies are different from website policies.
More information on what informed consent is, and why it is so important, will be available shortly!

Cancellation Policy
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Anti-Discrimination Policy
We believe and respect all human rights.
We renounce homophobia and transphobia.
We support the end of racism, religious persecution, and hate.
We will fight social inequity with any who are marginalized by gender, age, identify & stigma.
We pledge to educate those who will listen, learn and grow.
We will listen, learn and grow.
All humans are born free and equal in dignity and rights.
All human rights are equal rights.
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Violence in any form will not be tolerated.
Important Messages about Safety During Virtual Psychotherapy...
We do not offer crisis services
If you are suicidal during an appointment, we will help by contacting emergency services in your community to come to you. If you are suicidal or in crisis, please do not wait for your appointment to get help.
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If you have a known medical issue (for example - diabetes), you need to provide an emergency contact number for someone who can provide you support in the event of a medical emergency during your virtual therapy session. We may still need to contact emergency services.
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Please do not attend any appointments under the influence of a substance. We acknowledge that people can have complex relationships with substances like cannabis, alcohol & other drugs - especially during times of stress. Your ability to engage in the process of therapy is directly influenced by your sobriety. We are unable to provide virtual therapy to anyone under the influence at the time of their appointment.
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In virtual therapy, part of safety planning means that your therapist will need to know your physical location when you are at all of your virtual sessions -
even if that changes for only one session.
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Your safety and the safety of others is a priority. In an emergency, we will have to disclose relevant information to get help. We appreciate your understanding and cooperation.
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If you are suicidal or in crisis, please seek emergency help
Some options for help are:
Call 9-8-8 - Canadian National Suicide Crisis Hotline
Call COAST (Hamilton only) 905-972-8338
The Trevor Project (text, call, or chat 24/7) - for Trans Youth
Go to your nearest Hospital Emergency Department
or dial 911
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if you have questions about any of these safety concerns and how they impact your ability to engage in virtual psychotherapy, please talk to us.
The land on which we are situated is the traditional territories of the Erie, Neutral, Huron-Wendat, Haudenosaunee and Mississauga Peoples. This land is covered by the Dish With One Spoon Wampum Belt Covenant, which was an agreement between the Haudenosaunee and Anishinaabek to share the territory and protect the resources around the Great Lakes, prior to the arrival of European Settlers. Subsequent invitation to join in this treaty has been extended to additional Nations, Europeans, and newcomers. This land is also covered by the Between the Lakes Purchase, 1792, made between the Crown and the Mississaugas of the Credit Nation. We recognize and respect the diverse histories and important relationship between this Land and Peoples. We pledge to listen and learn from Elders, people and the community around us and to learn to better respect Mother Earth and her inhabitants. We humbly do this in the spirit of peace, friendship, and respect that has been extended to us.